Waddesdon has gone from strength to strength and today attracts on average 350,000 visitors per year.  Whilst visitor numbers are excellent it’s really important that Waddesdon seek to build upon other revenue generated areas of the organisation.

Towards the end of 2008, Waddesdon Manor decided to move away from their managed ecommerce system. They were looking for a shopping cart that was easy to use, scalable, rich in features and performance allowing Waddesdon to implement new products from new initiatives. This included a recent project where Waddesdon commissioned the Royal College of Art (RCA) student designers to create a range of products to be sold in its shop. These exclusive items are now available on the new Waddesdon Manor Online Gift Shop.

As well as efficiency the new system would also allow Waddesdon to move away from their current ecommerce subscription model, which attracted annual costs.

Due to their energy and experience in delivering ecommerce solutions Generate UK were chosen to project manage and deliver a new online shop.  To achieve all of the objectives highlighted above Generate UK worked closely with Waddesdon Manor to understand:

• Design and branding requirements
• Waddesdon’s backend ordering and fulfilment processes,  to understand how the shopping cart would fit in would fit in with the rest of the business
• How the products should be represented on the site and to the search engines
• The products and categories to help structure and implement easy navigation rules

The shopping cart scales to support an unlimited number of products and can quickly and easily be managed by anyone without HTML or other technical skills. It even integrates directly with Royal Mail for real time delivery prices, which can be rolled out across the store or changed per product.

Kim Hallett, Head of Sales and Marketing commented; the online store is a fundamental part of our business, the old system was exceptionally hard to use and made our lives miserable! It was important that when we changed to a new system it was flexible, dynamic and easy to use, whilst improving the backend sales process. It was also important that the new site look great and improved our search engine rankings. Generate UK guided us through the whole process and made the project really easy. The shopping cart is fantastic to use and we are already benefiting through a great new look and improved sales figures.

Please click here to visit the Waddesdon Manor Gift Shop

Pine and Oak recently decided to grow their business further by harnessing the power of the internet and launching a new ecommerce website. As a company, the operational structure was already in place to support an ecommerce site with good stock holding – offering customers immediate product availability, and a dedicated team of delivery staff and vehicles.

The challenge with the new site was to provide a system that was both customer friendly yet simple for Pine and Oak to administer. From a customer point of view, the site needed to have a design that was engaging, displayed the products clearly and offered a zoom facility. The ordering method needed to be swift, without a lengthily account sign-up procedure, ensuring that the whole process was as simple as possible.

And, for the Pine and Oak team, it was important to provide a system that was easy for non-technical staff to update the product catalogue, allow for seasonal promotions and track the order process.

The Generate Shopping Cart was the perfect solution to meet the needs of both the customer and Pine and Oak. The menu navigation and page structure are simple to use and the powerful search function allows customer to find exactly the product match they are looking for.

The website delivers advanced order and checkout features including single-page checkout, guest checkout and support for multiply payment types. The web-based control panel allows Pine and Oak to easily manage their product catalogue from any PC and allows the team to react quickly to market changes and promotions. The back-end features also provide all the tools necessary for the team to manage the website, delivering a professional ecommerce site.

The results are clear: a well designed and thought-out ecommerce website that allows customers to shop with complete confidence from the comfort of their own homes.

What Pine & Oak Furniture had to say; Daniel Hulett, Managing Director stated “The new site was an important way to grow my business particularly with lots of people now shopping online. We were also finding that customers visiting our showrooms were asking for our website details so they could browse our products at home.

Generate UK were immediately very friendly and approachable. Their relaxed attitude was in contrast to other agencies I had considered – they made conversations about technical aspects of the site easy to understand. I am extremely happy with the site design and the ecommerce system - Generate UK have delivered painlessly exactly what I needed!”

Please click here to visit the Pine and Oak Furniture Website.

If you would like to discuss how an ecommerce website could help your business please do not hesitate to contact us on 01635 550431. If you’re already selling products via the Internet, why not let Generate UK provide a free of charge Website Health Check.

Until very recently, Newbury Flooring Centre had a limited web presence.  They were keen to change this and invest in a new platform that would enable them to reach a wider target market, whilst allowing them the flexibility to introduce e-commerce to their site in the future.

The brief was simple; to provide a web site platform that encouraged more conversations with potential customers. Due to the size of the investment, the platform also had to support the future needs of Newbury Flooring Centre, such as the ability to take orders via the web site.

Newbury Flooring’s new web site has been built using the Generate Shopping Cart System; a powerful e-commerce platform that is designed for non technical users. Simplistic and effective, it offers complete search engine optimisation support, one page check out, full integration with payment engines, delivery agencies and Google.

One month after the launch of the new web site, Newbury Flooring had received search engine traffic for over 200 different keywords and phrases. The site was also quickly indexed by Google, creating an Internet Footprint of over 100 pages in the first month. These factors have enabled Newbury Flooring Centre to quickly compete with more established web sites in their market.

The project was delivered on schedule and is a great example of a local business driving sales by using the Internet effectively. Generate UK are delighted to be working with Newbury Flooring Centre as they build their online reputation.

Michael Robinson, Managing Director of Newbury Flooring Centre stated

“If it’s been on your mind to launch a new web site for your business, now is the time to act. In this day and age, I don’t think a company can survive without a site - it’s an integral part to every business. I would also recommend using a professional agency such as Generate UK who will deliver a site that provides commercial results. If you’re worried about your business, you can’t afford to sit back. Get your new site today.”

Click to view the Newbury Flooring Centre web site

If you would like to discuss how an ecommerce shopping cart could help your business please do not hesitate to contact us on 01635 550431. If you’re already selling products via the Internet, why not let Generate UK provide a free of charge web site health check.